Defect rectification
Received a defect notice from Ausgrid or Endeavour Energy? Send it to us. We'll explain what it means, fix the issue within the required timeframe and lodge the paperwork with the network.
Send us your defect noticeGrade A Level 2 Accredited Service Provider
Grade A accredited with Ausgrid and Endeavour Energy, so one team handles your whole job, from the switchboard to the power pole.
[PLACEHOLDER: live Google rating and review count] · Licensed and insured · Lifetime workmanship guarantee
Watts Next Electrical is a Grade A Level 2 electrician in Sydney. A Level 2 electrician is accredited by the electricity network to work on the connection between the street and your property: the power pole, service line, mains and meter. A standard electrician can't legally do this work.
We're accredited with both Ausgrid and Endeavour Energy, and across every Level 2 category. So whether you've received a defect notice, need to move a pole for your renovation or want 3 phase power for an EV charger, one team does the job and handles the network paperwork. We work across the Sutherland Shire, St George, the Eastern Suburbs and surrounding Sydney.
In NSW, the power supply to your property is split into two parts. Everything from your switchboard inwards is your electrical installation, and any licensed electrician can work on it. Everything between the street network and your switchboard (the pole, the service line, the point of attachment, the mains and the meter) connects to the grid. Only an Accredited Service Provider can work on that part.
The NSW Accredited Service Provider (ASP) scheme has three levels. Level 1 builds network infrastructure such as street mains and substations. Level 3 designs network connections. Level 2 is the level that connects and disconnects homes and businesses, and installs and repairs service lines and metering. It's the one most properties need.
| Type of work | Licensed electrician | Level 2 electrician (ASP) |
|---|---|---|
| Lights, power points, fans, smoke alarms | Yes | Yes |
| Switchboard work (your side) | Yes | Yes |
| Disconnect or reconnect supply from the network | No | Yes |
| Install or repair overhead or underground service lines | No | Yes |
| Install, relocate or replace private power poles | No | Yes |
| Relocate the point of attachment | No | Yes |
| Install or upgrade meters, including 3 phase | No | Yes |
| Fix items on an Ausgrid or Endeavour Energy defect notice (network side) | No | Yes |
Because Watts Next Electrical is both a licensed electrical contractor and a Grade A Level 2 ASP, we can do both columns in one visit. You don't need to book a second company or wait for a hand-over.
Grade A accreditation means we're approved for every category of Level 2 work. Here's what that covers.
Received a defect notice from Ausgrid or Endeavour Energy? Send it to us. We'll explain what it means, fix the issue within the required timeframe and lodge the paperwork with the network.
Send us your defect noticeNew, replacement and upgraded private power poles for homes, rural-fringe properties and building sites, installed to network standards.
Want the pole out of the front garden or the switchboard off the front of the house? We relocate both as part of a renovation or on their own.
The point of attachment is where the power line from the street connects to your home. We move it for extensions, second storeys, carports and new builds.
Installation, repair and replacement of the service line between the network and your property, including undergrounding an overhead line.
Single to 3 phase upgrades for EV chargers, heat pumps, ducted air conditioning, workshops and granny flats, including the metering and switchboard work.
Meter installs and upgrades, including solar-ready changeovers, off-peak hot water and separate meters for granny flats.
Safe, compliant disconnection and reconnection for renovations, demolition, meter work and tree removal.
Temporary site power for construction, through to the permanent connection.
Builders: partner with usHome and commercial EV charger installation by a Level 2 accredited electrician, with any switchboard, supply or 3 phase upgrade handled in the same job. Devices carry the manufacturer's warranty.
Storm damage, a fallen service line or loss of supply. If a line is down, stay well clear and call the network's emergency line, then call us on (02) 8201 3903.
Call (02) 8201 3903Renovating, adding a granny flat, going solar or getting an EV? We handle the pole, mains and meter work alongside your everyday electrical jobs.
Residential electricianMain switchboard upgrades, defect notices and EV charging for residents, with compliance paperwork ready for your committee.
Strata electrician3 phase and supply upgrades for new equipment, workshops and commercial EV charging, planned to keep downtime low.
Commercial electricianSolar, air conditioning, building or electrical business? Partner with us →
You've received a defect notice from Ausgrid or Endeavour Energy about your pole, service line or point of attachment.
Storm or tree damage has hit the line to your property.
You're renovating or rebuilding, and the pole, POA or switchboard needs to move.
You're adding a granny flat that needs its own meter or more supply.
You're installing solar, a battery, an EV charger or ducted air conditioning, and your installer says you need a meter, mains or 3 phase upgrade first.
You want the pole or meter box out of sight to improve your street appeal.
Most Level 2 electricians are accredited for some categories on one network. Grade A with both networks means we can say yes to more jobs, and do all of each one.
What it means
Authorised by the network to connect and disconnect properties and work on the line between the street and your home.
What it means for you
Your pole, mains, meter or POA can be fixed without waiting on a second company.
What it means
Accredited in every Level 2 category: overhead and underground service connections, metering and private poles.
What it means for you
There's no Level 2 job we have to hand off to someone else.
What it means
Accredited with both network operators in our area.
What it means for you
We can take your job whichever network supplies your property.
Of the roughly 3,600 electricians in Sydney, only around 40% can legally do Level 2 work, and only about half of those hold Grade A accreditation.
[PASTE GOOGLE REVIEW VERBATIM]
[PASTE GOOGLE REVIEW VERBATIM]
[PASTE GOOGLE REVIEW VERBATIM]
Call, fill in the form or send a photo of your defect notice or meter box.
We inspect, explain what's needed in plain English and give you a clear, itemised quote.
Where the job needs approval from Ausgrid or Endeavour Energy, we lodge it and manage it.
We book a time that suits you and complete the Level 2 and any general electrical work in one job where possible.
We reconnect, test and provide your compliance paperwork. Our workmanship is covered by a lifetime guarantee.
Every Level 2 job is different, so we quote after seeing the site. The main things that affect the price are:
Quotes are free and itemised, so you can see exactly what you're paying for.
We're based in Kirrawee and work as a Level 2 electrician across southern and eastern Sydney, on both the Ausgrid and Endeavour Energy networks.
Kirrawee, Sutherland, Miranda, Caringbah, Cronulla, Gymea, Menai, Engadine, Heathcote, Woronora, Illawong, Bangor, Barden Ridge, Grays Point, Yowie Bay, Loftus, Jannali, Como, Oyster Bay, Bonnet Bay
Oatley, Mortdale, Peakhurst, Lugarno, Hurstville, Penshurst, Riverwood, Kogarah
Bondi, Bondi Junction, Coogee, Randwick, Woollahra, Double Bay, Vaucluse, Rose Bay, Maroubra, Paddington
Helensburgh, Otford, Stanwell Park, and selected parts of Liverpool and Campbelltown
A Level 2 electrician works on the connection between the electricity network and your property. That includes connecting and disconnecting supply, installing and repairing overhead and underground service lines, private power poles, the point of attachment and meters. They're accredited by the network under the NSW Accredited Service Provider scheme.
A licensed electrician works on your electrical installation, from the switchboard inwards. A Level 2 electrician also holds network accreditation to work on the supply side: the pole, service line, mains and meter. We hold both, so we can do the whole job.
Don't ignore it: the notice gives a timeframe for the repair. Send us a photo of the notice. We'll explain what it means, quote the fix, complete the work and lodge the paperwork with the network.
It depends on the job: a meter change is far simpler than a new private pole or undergrounding. Access, cable length, network requirements and any extra work also affect the price. We give free, itemised quotes after assessing your site.
Yes. We're accredited with both Ausgrid and Endeavour Energy, so we can take Level 2 jobs in either network's area within our service region.
Yes. We're a full-service electrical contractor, so switchboard upgrades, new circuits, lighting and EV chargers can be done in the same job as the Level 2 work.
Yes. Our workmanship is covered by a lifetime guarantee. Devices such as EV chargers carry the manufacturer's warranty.
Tell us what you need, or send a photo of your defect notice or meter box. We'll explain your options in plain English.
Or call (02) 8201 3903
Trade business? Partner with us →